Privacy Policy
Last Updated: [11-25-2025]
[American Pro Carpet Cleaning & Restoration] (“American Pro Carpet Cleaning & Restoration,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, [Americanprocarpetcleaningandrestoration.com], or use our online services.
By accessing or using the Site, you agree to the practices described in this Policy. If you do not agree, please discontinue use immediately.
Information We Collect
We may collect the following types of information:
Information You Provide
Name
Email address
Phone number
Physical address or service location
Appointment requests or service details
Messages sent through contact, estimate, or booking forms
Payment information (if online payments are offered—processed securely by third-party providers)
Automatically Collected Information
When you visit the Site, we may automatically collect:
IP address
Browser type and version
Device information
Pages viewed, links clicked, and time spent on the Site
Referring website or search engine
General geographic location
Cookies & Tracking Technologies
We may use:
Cookies
Pixels
Web beacons
Google Analytics or similar tools
These help us improve Site performance, user experience, and marketing effectiveness. You may disable cookies through your browser settings, but certain features may not function correctly.
How We Use Personal Information
We may use the information we collect to:
Provide, schedule, and confirm carpet cleaning services
Communicate regarding quotes, inquiries, or customer support
Send appointment reminders or updates
Improve website usability and customer experience
Process payments and transactions (if applicable)
Conduct analytics, marketing, and advertising
Comply with legal, regulatory, or safety obligations
Prevent fraud or unauthorized activity
We do not sell personal information.
How We Share Information
We may share information only when necessary, including with:
Service providers (IT, payment processors, marketing platforms, scheduling software)
Website hosting and security providers
Employees, contractors, or technicians involved in service delivery
Legal authorities if required by law, court order, or safety concerns
Business partners in the event of a merger, sale, or restructuring
Third parties are prohibited from using your information for purposes unrelated to requested services.
Data Security
We implement reasonable physical, administrative, and technical safeguards to protect personal information.
However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to:
Provide services
Meet business and accounting requirements
Comply with legal obligations
After that, information may be securely deleted or anonymized.
Children’s Privacy
The Site is not intended for children under 13.
We do not knowingly collect personal information from minors. If we learn that data has been collected from a child without parental consent, we will delete it promptly.
Your Privacy Choices & Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request updates, corrections, or deletion
Opt out of marketing communications
Disable cookies in browser settings
To submit a privacy-related request, contact us using the information below.
You may unsubscribe from promotional emails at any time—however, transactional or service-related messages will still be sent.
Third-Party Websites & Links
The Site may contain links to external websites.
We are not responsible for their privacy practices, content, or policies. Visiting third-party sites is at your own discretion.
Online Payments (If Applicable)
If payments are processed through the Site, financial information is handled securely by a third-party processor. We do not store full payment card numbers on our servers.
Do Not Track Signals
Most browsers offer Do Not Track features. Because there is no consistent industry standard, the Site may not respond to these signals.
Changes to This Privacy Policy
We may update this Policy at any time. The revised version will be posted on the Site with a new “Last Updated” date. Continued use of the Site signifies acceptance of the updated Policy.
Contact Information